Welcome to Flowers Canonbury. These Terms & Conditions (hereafter referred to as "Terms") govern your access to and use of our online flower delivery services in Canonbury and the surrounding areas. By placing an order via our website, you agree to abide by these Terms. Please read them carefully before completing any purchase.
By using the Flowers Canonbury website and placing orders for flower delivery in Canonbury, you confirm you are at least 18 years of age and are legally capable of entering into binding contracts. Your continued use of our services constitutes acceptance of these Terms, which apply to all customers in Canonbury and nearby locations served.
Placing an Order: You may place orders for flowers and related products through our online platform. On selecting your desired items, you will be prompted to provide delivery details, recipient information, preferred delivery date and timeslot (where available), and any special instructions.
Order Confirmation: After submitting your order, you will receive an order summary displayed on the website. An automatic order confirmation will then be sent to you. Please note that receipt of an order confirmation does not represent acceptance of your order by Flowers Canonbury. All orders are subject to acceptance and availability of products.
Order Acceptance: Acceptance takes place when we dispatch the product(s) to the delivery address provided. We reserve the right to refuse any order at our discretion, and in this case, no contract will be formed. If we are unable to fulfil your order, we will notify you as soon as possible and provide a refund where applicable.
We aim to ensure that all floral products and arrangements listed on our website for flower delivery in Canonbury are described and displayed as accurately as possible. However, variations in colour, appearance, and availability of certain seasonal flowers may occur. Photographs are for illustrative purposes only. In the event a particular flower or product featured in your chosen arrangement is unavailable, we reserve the right to substitute it with another of equal or higher value, ensuring the overall theme and quality are maintained.
Pricing: All prices displayed on our website are in Pounds Sterling (£) and include VAT (where applicable). Delivery charges, if applicable, will be clearly detailed prior to checkout.
Payment Methods: We accept most major credit and debit cards via our secure online payment system. Payment must be made in full at the time of placing your order. Orders will not be processed or dispatched until payment is received in full. If any issues arise with your payment, we reserve the right to delay or cancel your delivery.
Delivery Areas: Flowers Canonbury offers online flower delivery throughout Canonbury and selected surrounding areas. Please check coverage before ordering.
Delivery Times: We strive to deliver flowers on your preferred date; however, delivery times are estimates and not guaranteed. WE cannot be held responsible for delays caused by events beyond our reasonable control (e.g., traffic disruptions, weather conditions, or third-party courier issues).
Recipient Details: Please ensure accurate delivery addresses and recipient contact details are provided. If incorrect or incomplete information results in a failed delivery, we cannot accept responsibility, and additional charges may apply for re-delivery.
Delivery Acceptance: If no one is available at the delivery address, our courier may leave flowers with a neighbour, at a safe location, or attempt re-delivery, depending on your specific instructions and courier discretion. A notification card will be left to inform the recipient where the delivery may be collected, or further arrangements can be made.
Right to Cancel: You have the right to cancel your flower delivery order for Canonbury and nearby areas, subject to the conditions outlined below.
Cancellation Process: You may cancel your order at no charge if you notify Flowers Canonbury at least 24 hours prior to the scheduled delivery date. Orders cancelled after this period, or after products have already been prepared or dispatched, may be subject to a cancellation fee or may not be eligible for a refund due to the perishable nature of flowers.
Amendments: For changes to your order or delivery details, please contact us as soon as possible. While we will do our best to accommodate requests, we cannot guarantee amendment of orders after confirmation or once items are in transit.
Non-Delivery: If we fail to deliver your flowers within the agreed timeframe for reasons within our control, you are entitled to a full refund or redelivery. We do not accept liability for non-delivery due to incorrect, incomplete, or inaccessible delivery addresses supplied by the customer.
Quality Concerns: Flowers Canonbury seeks to provide the highest quality floral products. If flowers delivered do not meet reasonable quality standards or arrive damaged, please notify us within 24 hours of receipt, providing a clear description and photo evidence where possible. At our discretion, we may offer a replacement or refund.
Returns: Due to the perishable nature of flowers, items cannot typically be returned. Each case is reviewed on an individual basis in accordance with your statutory rights.
Flowers Canonbury is not liable for:
Our maximum liability to you is the value of the order you placed with Flowers Canonbury.
Flowers Canonbury is committed to safeguarding your privacy and protecting any personal data collected during the order process. All payment transactions are conducted using secure encryption technologies. Please refer to our separate Privacy Policy for further information on how we handle your data in accordance with UK data protection laws.
All content provided on the Flowers Canonbury website, including images, branding, and descriptive text, is the property of Flowers Canonbury or its content suppliers. It is provided solely for your personal, non-commercial use relating to flower delivery in Canonbury and must not be copied, reproduced, distributed, or used for other purposes without our prior written consent.
Flowers Canonbury may offer promotions, special offers, or discount codes from time to time. Each offer is subject to additional terms, must be claimed in accordance with the published rules, and may not be combined with other offers unless expressly stated. We reserve the right to withdraw or change offers without notice.
We reserve the right to modify or update these Terms at any time. Any changes will take immediate effect upon being published on our website. Continued use of our site and services following any amendment indicates your acceptance of the new Terms. We recommend you review these Terms regularly for updates.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms or the use of our flower delivery services in Canonbury shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any part of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority, that part shall be limited or eliminated to the minimum extent necessary, and the remainder of the Terms shall remain in full effect. Any failure by Flowers Canonbury to enforce any part of these Terms does not constitute a waiver of our right to subsequently enforce that or any other part of the Terms.
Note: These Terms & Conditions apply to all customers using Flowers Canonbury's online flower delivery services in Canonbury and the surrounding areas. Your statutory rights are not affected.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Canonbury, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Canonbury.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
